Had a Dental Injury at Work? Here’s What to Do Before Seeing the Dentist

If you’ve had a dental injury on the job—maybe you tripped and chipped a tooth, or started having jaw pain after a work-related incident—you might be eligible to have your treatment covered through workers compensation.

At Pain Free Dentist Sydney, we often help people like you who are dealing with dental injuries caused at work. Here’s what you need to know before coming in, so we can help make things smoother and get you the care you need—without extra stress.

First Things First—Let Your Employer Know

If the injury happened at work, make sure you report it straight away. Your employer will lodge a claim with their insurance provider. Once your claim is processed and approved, that’s when you can start getting your dental treatment covered under WorkCover.

What You’ll Need to Bring to Your Appointment

We know paperwork can be a bit much, but having the right documents ready will really help us help you. Before your visit, please gather:

Your full name, date of birth, and home address
Your claim number (this is issued by the insurer)
A letter of approval from the insurance company saying they’re covering your dental treatment
Your insurer’s contact details (including your case manager’s name, phone, and email)
A referral letter from your GP, addressed to our clinic, explaining that the dental issue is related to your work injury

Bringing all this with you means we can get started with treatment straight away and avoid any delays with insurance approval.

What Kind of Dental Injuries Are Covered?

We’ve treated lots of different work-related dental problems under workers comp, such as:

  • Cracked or broken teeth from falls or accidents

  • Knocked-out teeth

  • Jaw joint (TMJ) pain or clicking after an incident

  • Facial pain or headaches caused by jaw trauma

  • Teeth grinding or bite changes due to workplace stress or injury

Everyone’s situation is different, and we’ll tailor the treatment to what you need.

We’ll Take Care of the Paperwork Too

Once we’ve got all the info and approval, we’ll take over communication with the insurer—so you don’t have to chase them. Our goal is to make this process as easy and pain-free as possible for you.

Let’s Get You Back on Track

If you’ve had a dental injury through work and want caring, professional support, we’re here for you.

📍 G1a, 570 New Canterbury Road, Hurlstone Park NSW
📞 (02) 9558 8988
📧 info@painfreedentistsydney.com.au

Just give us a call or email, and we’ll walk you through everything. You focus on healing—we’ll handle the rest.